Contact

Complaints & Suggestions

We endeavour to provide a high standard of professional care and service to our patients. If you wish to discuss any aspect of our Clinic, please feel free to contact the Practice Manager.

We welcome any feedback or suggestions from our patients.

This is the only form of electronic communication our Practice uses. To maintain patient privacy and confidentiality, we do not generally accept or return email messages.

If your matter requires urgent attention please call us on 08 8279 7600.

Feedback to local complaints bodies

If there is a problem that you would prefer to take up outside the Practice, you may wish to contact the:

Health and Community Services Complaints Commissioner (HCSCC)

• By calling their telephone enquiry line on 08 8226 8666 or 1800 232 007 for country SA, Monday to Friday, 9am to 5pm
• By visiting their website hcscc.sa.gov.au which contains information and forms to help you lodge a complaint unaided
• By writing to HCSCC at PO Box 199, Rundle Mall, Adelaide, SA 5000

OR

Australian Health Practitioners Registration Agency

• By calling 1300 419 495
• By writing to GPO Box 9958, Adelaide SA 5001